Insurance Carriers Bolster Online Support to Increase Efficiency and Retain Digital Users
Keynova Group Releases Semi-Annual Online Insurance Scorecard Results
How insurance carriers will streamline apps in 2023
Beth Robertson of Keynova Group explores how mobile capabilities are improving claims information and enhancing the user experience.
Financial health app brings community bank 400 account leads in 30 days
Susan Foulds, managing director at Keynova Group, discusses personal finance management apps, including Personified from First Untied Bank.
Amid Holiday Shopping Season, Leading Credit Card Issuers Enhance Cardholder Security with New Digital Account Management Features and by Promoting Digital Wallets
Bank of America and Discover Share No. 1 Digital Ranking in Keynova Group’s Q4 2022 Credit Card Scorecard
Top Banks Offering More Online Banking Payment Options and Upgrades to Financial Monitoring Tools, New Report Finds
Keynova Group Releases Semi-Annual Online Banker Scorecard Results
The Hartford ranks first in digital experience, small biz insurance
Small commercial insurers are starting to offer more digital self-service and policy management options for policyholders, according to Keynova.
Insurance Carriers Focusing on Digital Enablement for Small Businesses
Keynova Group Releases Annual Small Commercial Insurance Scorecard Results
Geico Named Top Carrier for Mobile User Experience
P&C Specialist highlights the results of Keynova Group’s Q3 2022 Mobile Insurance Scorecard.
GEICO first in app, mobile web: Keynova
Digital Insurance covers the recent Q3 2022 Mobile Insurance Scorecard results.
Insurance Carriers Add Accident Detection to Telematics Solutions, Continuing to Enhance the Mobile Consumer Experience
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results
Mobile Banking Apps Need Personalized Experiences to Hold Consumers
Keynova Group’s Susan Foulds addresses how mobile banking apps are tailoring an increasingly customized consumer experience.
How U.S. Bank Keeps Its Award-Winning Mobile App on the Leading Edge
The Financial Brand cites Keynova Group’s Q3 2022 Mobile Banker Scorecard evaluation of U.S. Bank’s App.
Banks Expand Mobile Personalization and Align Mobile App and Web Channels
Keynova Group Releases Semi-Annual Mobile Banker Scorecard Results
Rising Interest Rates Reinvigorate Mortgage and Home Equity Lenders’ Focus on End-to-End Digital Support
Keynova Group Releases 2022 Mortgage-Home Equity Scorecard
Four Steps Carriers Should Use to Engage Small Businesses
Keynova Group’s Beth Robertson and Chris Musto highlight key digital practices to help convert small business shoppers into policyholders.
More Payments Options, Cash Flow Tools and Personalization Help Advance the Online Banking Experience for Small Businesses
Keynova Group Releases 2022 Small Business Banker Scorecard
Discover’s new privacy feature automates a tedious task for customers
Keynova managing director, Beth Robertson, comments on Discover’s latest privacy feature that helps users deter identity theft.
Progressive scores first in online, insurers prioritize digital privacy
Digital Insurance reviews Keynova Group’s latest Q2 2022 Online Insurance Scorecard results.
How to Improve the Mobile Banking Customer Experience
Keynova managing director, Susan Foulds, explains how financial institutions must design a more personalized customer experience in the next generation of mobile banking.
Insurance Carriers Adopting Security Best Practices and Enabling Digital Assistants to Support Policyholders
Keynova Group Releases Semi-Annual Online Insurance Scorecard Results