Keynova gives Bank of America high marks for online banking
American Banker cites Keynova Group’s recent evaluation of the Bank of America website relative to those of other leading U.S. banks.
Amid Banks’ Focus on Dashboards, Personalization and Building Trust, Bank of America Ranks No. 1 for Online Consumer Experience
Keynova Group Releases Semi-Annual Online Banker Scorecard Results
Bank of America upgrades its digital offerings for business clients
Bank of America, which ranked 1st in Keynova Group’s 2021 Small Business Banking Scorecard, stands out for its strong account management and money movement capabilities for small firms.
Security Centers, Digital Assistants and “Buy Now Pay Later” Are Trends to Watch Among Leading Credit Card Issuers
Keynova Group Releases Semi-Annual Credit Card Scorecard Results with Bank of America and Discover Sharing No. 1 Digital Ranking
USAA completes first overhaul of mobile app in 10 years
Susan Foulds, managing director of Keynova Group, discusses changes to USAA’s mobile app and their impact on the customer experience.
Insurance Carriers Continue Enhancing Mobile Channels to Engage Users
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results
Mobile Banking Results are Highlighted in American Banker’s News Roundup
American Banker highlights the Mobile Banking scorecard winner in its Banking News Roundup.
Banks Recast Mobile Banking with a Customer-First Strategy and Omnichannel Support
Keynova Group Releases Semi-Annual Insurance Scorecard Results.
4 Ways Digital and CX Leaders Can Use Open Banking and APIs
Financial institutions can take advantage as open banking becomes more commonplace if digital banking leaders and customer experience experts take a direct hand in implementation.
Insurance Carriers Advance Digital Tutorials and Usability Elements as Pandemic Furthers Self-Servicing Imperative
Keynova Group Releases Semi-Annual Insurance Scorecard Results.
Are overdraft fees becoming a thing of the past?
Janna Herron, editor at Yahoo!Money, discusses the disappearing fee structure. for OD occurrences.
Payments Next Global Payments News Roundup
Payments Next releases their final payments news roundup and post for 2021.
Bank of America and Discover Share No. 1 Digital Ranking Among Credit Card Issuers According to Keynova Group’s Q4 2021 Scorecard
Increasing “Buy Now Pay Later” Offerings and a Rising Number of Card Options are Top Trends Among Leading Credit Card Issuers
The Hartford ranks first in digital offerings for small business insurance: Keynova
Source: Dig-in.com
The Hartford ranks first in digital offerings for small business insurance: Keynova
Geico scores first in mobile, web offerings as insurers focus on apps: Keynova
Source: Dig-in.com
Insurance carriers have made improvements to mobile websites and apps over the last few years but many are now focused more on improving app capabilities for customer convenience.
HIG: 3 Insurance Stocks to Buy to Combat Rising Inflation
Source: Stock News
HIG: 3 Insurance Stocks to Buy to Combat Rising Inflation
Large Banks Raising Stakes to Compete with Fintech Challengers, Says Keynova Group’s Q4 Online Banker Report
Bank of America Continues Its Winning Scorecard Streak, Delivering Market Leading Online Banking Customer Best Practices
Keynova Group’s 2021 Small Commercial Insurance Report Shows New Telematics Features, Digital Injured Workers Support
The Hartford Dominates with a Broad Array of Digital Capabilities, Yet Overall Market Lags in Digital Servicing for Small Businesses
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Findings
Market First: Telematics Fully Integrated into Primary Mobile App to Inform Safe Driver Discounts; Advanced GPS Capabilities Improve Customer Experience—Raising Apps’ Importance