Source: The Financial Brand

In new coverage from The Financial Brand, senior executive editor Steve Cocheo reviews findings from Keynova Group’s recent Mobile Credit Card Scorecard. Focusing on the expansion of digital shopping extension tools, the results also reveal how improvements in the transaction details provided by issuers can reduce the volume and cost of transaction disputes.

Source: Insurify

Doug Bailey, a senior content writer at Insurify, writes an informative article based on recent Keynova Group research. He highlights variances in digital quoting experiences, the continuing importance of agents as a complement to firms’ digital capabilities, and ways in which insurers can improve their websites.

Source: Digital Insurance

Digital Insurance revisits projections from Keynova Group’s managing director, Beth Robertson, on the evolution of digital capabilities to support workers compensation policyholders and their employees. The article also includes projections addressing personal lines and AI.

Source: Digital Insurance

Keynova Group’s managing director, Beth Robertson, comments on ways that digital platforms can be used in workers compensation claims cases to help improve both injured worker and employer satisfaction.

Source: Digital Insurance

Kaitlyn Mattson, managing editor at Digital Insurance, highlights Keynova Group’s findings in a recent review of 12 leading U.S. Property & Casualty firms’ website experience for consumer policyholders and prospects.

Source: The Hartford

The Hartford notes that it has been recognized by Keynova Group for seven consecutive years as offering an industry-leading digital experience for Small Business Insurance.

Progressive Takes Top Honors in Keynova Group’s Semi-Annual Online Insurance Scorecard

Source: Claims Journal

In a recent interview, Guru Vasudeva, the senior vice president and chief technology officer of property/casualty technology at Nationwide, cites the firm’s leading position in Keynova Group’s Scorecards for its digital claims experience and reveals how the firm is investing in AI solutions to streamline claims processes for both its customers and its internal claims’ staff.

Source: Wall Street Journal – Buy Side

Senior Insurance Editor Amy Danise of WSJ - Buy Side cites recent Keynova Group research as “Expert Insights” related to Progressive, Travelers, GEICO, and Erie Insurance.

Source: U.S. Bank

In an article about updates to its branch network, U.S. Bank cites other top-notch capabilities the bank offers such as its mobile banking as highlighted in Keynova Group Scorecards.

Source: The Financial Brand

Steve Cocheo of The Financial Brand reviews new research from Keynova Group that pinpoints how banks can help family and other trusted parties prevent and detect elder fraud.

Source: The Independent; also published by MSN Money and Aol.com

J.R. Duren, Consumer and Personal Finance Editor for The Independent, provides an informative overview of the key findings in Keynova Group’s recently released 2025 Mobile Credit Card Scorecard.

Bank of America Wins No. 1 Overall in Keynova Group’s Third Annual Mobile Credit Card Scorecard

Source: Digital Transactions

Digital Transactions cites Keynova’s Q4 2025 Online Banker Scorecard results finding that debit card use is emerging as a key area for banks to focus on fraud-mitigation efforts.

Bank of America Continues to Hold Top Honors in Keynova Group’s Q4 2025 Online Banker Scorecard