Insights
Perspectives from the Keynova Group team and other thought leaders influencing innovative thinking about digital channels.
Keynova: Top insurer apps offer savings, policy updates—not gen AI
Source: Digital Insurance
Dig In’s Kaitlyn Mattson highlights findings and carrier actions revealed in Keynova Group’s recently published Mobile Insurance Scorecard.
Carriers Add Mobile Value for Policyholders with Personalized Savings Offers, Streamlined Coverage Tools and Enhanced Login Security
Progressive Ranks First Overall in Semi-Annual Mobile Insurance Scorecard
U.S. Bank earns top mobile banking honor for fifth consecutive year
Source: U.S. Bank
U.S. Bank recognizes Keynova Group’s Mobile Banker Scorecards, which--for the fifth consecutive year--designated the bank as the top mobile banking provider in the country.
Keynova Group Tracks Emerging Conversational Virtual Assistants and Security Upgrades in Mobile Banking; Consistency in Policies and Accessibility Required Across Digital Channels
U.S. Bank Sweeps Latest Keynova Group Mobile Banker Scorecard
The High-end Card Changes that are Challenging Banks
Source: American Banker
Keynova Group’s managing director, Beth Robertson, discusses streamlining benefits access and leveraging concierge services as options to drive retention and spend for high-end credit card products.
Sure That Your Digital Banking for Small Business Is Competitive? Think Again
Source: The Financial Brand
Keynova Group’s Small Business Digital Banker Scorecard reveals how banks are stepping away from consumer-oriented platforms to give small firms a broadened array of business-oriented tools and cash flow information.
Speeding home equity closings gives top lenders edge: study
Source: National Mortgage News
Brad Finkelstein of National Mortgage News details key findings in Keynova Group’s recently published Mortgage-Home Equity Scorecard, which competitively benchmarks the digital experience for home lending originations among top lenders in the U.S. market.
Bank of America, PNC share top ranking in Keynova’s 2026 home equity scorecard
Source: HousingWire
Reporting for HousingWire, Sarah Wolak highlights important initiatives that are improving the digital processes supporting the U.S. home lending market.
Best Home Equity Lenders
Source: Home Equity Lending News
HELN News reviews Keynova Group’s 2026 Mortgage-Home Equity Scorecard focusing on drivers in home equity lending such as accelerated closing and funding, use of internal and external data to streamline applications, and video access to online notaries.
Home Lenders Enhance Digital Impact with Accelerated Closing and Funding, Relationship Value-Adds and Visual Consumer-Education Content
Bank of America and PNC Remain Tied for the Lead in Keynova Group’s 2026 Mortgage-Home Equity Scorecard
Bank of America leads small business banking as payments become a key differentiating factor
Source: EMARKETER
EMARKETER’s Lauren Ashcraft summarizes key findings in Keynova Group’s recently released Small Business Digital Banker Scorecard.
Insurance carriers fall short on Spanish language digital access
Source: PropertyCasualty360
As the U.S. experiences a significant demographic shift with the Spanish-speaking population nearly doubling over the past two decades, read why the insurance industry needs to keep pace.
Small Business Digital Banking Advances with Payment Innovations and Upgraded Invoicing and Receivables Capabilities
Bank of America Remains No. 1 in Keynova Group’s Annual Small Business Digital Banker Scorecard
Progressive's multilingual claims experience sets it apart online
Source: EMARKETER
EMARKETER highlights an important finding in Keynova Group's recent Online Insurance Scorecard: Spanish-language content and support is a key competitive differentiator.
Why Card-Based BNPL Is Poised to Become the Mainstream Pay-Later Channel
Source: The Financial Brand
TFB’s senior executive editor, Steve Cocheo, interviews Keynova Group’s managing director, Beth Robertson, about the reasons behind adoption of card-based BNPL services.