Insights
Perspectives from the Keynova Group team and other thought leaders influencing innovative thinking about digital channels.
How Bank Controls and Education Can Stop Elder Financial Fraud
Source: The Financial Brand
Steve Cocheo of The Financial Brand reviews new research from Keynova Group that pinpoints how banks can help family and other trusted parties prevent and detect elder fraud.
This bank offers the best mobile credit card experience, according to new study
Source: The Independent; also published by MSN Money and Aol.com
J.R. Duren, Consumer and Personal Finance Editor for The Independent, provides an informative overview of the key findings in Keynova Group’s recently released 2025 Mobile Credit Card Scorecard.
Credit Card Issuers Add Digital Shopping Tools and Transaction Details to Mobile; Enhancements Increase Parity Across Apps and Mobile Web
Bank of America Wins No. 1 Overall in Keynova Group’s Third Annual Mobile Credit Card Scorecard
How Banks Are Tackling Online Debit Security; Featurespace Highlights an Expected Check Fraud Surge
Source: Digital Transactions
Digital Transactions cites Keynova’s Q4 2025 Online Banker Scorecard results finding that debit card use is emerging as a key area for banks to focus on fraud-mitigation efforts.
Banks Increase Digital Debit Card Safeguards; Address Rising Elder Fraud Prevention and Caregiver Oversight with Online Banking Account Access Privileges
Bank of America Continues to Hold Top Honors in Keynova Group’s Q4 2025 Online Banker Scorecard
Commercial insurers continue to offer more online: Keynova
Source: Insurance Nerds
Though using the same title as another recently published article, Insurance Nerds takes a different approach, detailing recognition of The Hartford as the leader in Keynova’s 2025 Small Commercial Insurance Scorecard.
Commercial insurers continue to offer more online: Keynova
Source: Digital Insurance
Digital Insurance highlights Keynova Group’s recently released 2025 Small Commercial Insurance Scorecard, spotlighting key aspects of digital acquisition and servicing.
Carriers Expand Digital Quoting and Binding for Small Businesses; Streamline Online Workers Compensation and Advance Digital Assistants
The Hartford Continues Run at No. 1 in Keynova Group’s Annual Small Commercial Insurance Scorecard
Success in Home Equity Hinges on Quality (and Fast) Customer Experience
Source: The Financial Brand
In a detailed discussion with Keynova Group, The Financial Brand’s Senior Executive Editor , Steve Cocheo, deep dives into the home equity lending experience.
Quick Closing Time is Important for HEL Borrowers
Source: Inside Mortgage Finance/Inside Mortgage Trends
Streamlined applications, accelerated closing, and other new features are driving a resurgence in the use of home equity line and loan products.
US Bank tops mobile banking surveys for second year in a row
Source: American Banker
American Banker's Melinda Huspen examines U.S. Bank’s market-leading mobile app that creates rich and individualized experiences as reviewed by Keynova Group and other firms.
Surging Home Equity Credit Demand Blurs the Lines Between Banks and Fintechs
Source: The Financial Brand
Keynova managing director, Beth Robertson, discusses innovative lending approaches in The Financial Brand’s comprehensive review of recent dynamics in the market for home equity lending.
Progressive and GEICO tied for first overall in mobile: Keynova
Source: Digital Insurance
Digital Insurance delivers a timely review of Keynova Group’s recently released Q3 2025 Mobile Insurance Scorecard.
Carriers Build Policyholder Trust with Security Elements and Expand Market with Spanish-Language Services and Coverage Assessment Tools
Progressive and GEICO Tie for First in Semi-Annual Mobile Insurance Scorecard
More Banking Apps Offer Predictive Insights, But Many Alerts Still Arrive Too Late
Source: The Financial Brand
Highlighting findings from Keynova Group’s recent Q3 2025 Mobile Banker Scorecard, Steve Cocheo, Senior Executive Editor at The Financial Brand, reviews how several leading banks are creating predictive insights to help customers better manage their finances.