Insights
Perspectives from the Keynova Group team and other thought leaders influencing innovative thinking about digital channels.
Keynova Group Reveals Q3 2021 Mobile Banker Scorecard Results
Source: Keynova Group Scorecards
Increased competition driving upgraded mobile banking offerings. New tools emerge to meet digital-first consumer expectations.
Keynova Group Releases 2021 Mortgage-Home Equity Scorecard Findings
Source: Keynova Group Scorecards
Pandemic real estate boom yields digital mortgage tools to simplify and accelerate home loan process. New options emerge amidst risk-driven home equity lending suspensions .
Mobile Comparison Tool Considerations for A More Seamless Consumer Experience
Beth Robertson, Managing Director
Beyond easy-to-find icons and clear labeling, a few additional action items can go a long way in providing the relevant details and support needed to assure a seamless consumer experience.
Top Strategies for Designing Financial Product Mobile Comparison Tools
Beth Robertson, Managing Director
Shopping for financial products such as a new credit card, insurance policy, or checking account can feel overwhelming in the best of circumstances. Fortunately, mobile comparison tools can help consumers navigate product details across a variety of devices to select the most effective product for their particular needs.
How to Build a Likable Chatbot
Source: Stanford University
Consumers have consistent personality preferences for their online friends, new research shows.
Nine Ways to Have a Better 2021
Source: Harvard Business School
A compendium of ideas supporting individual and business improvements in the year ahead.
A Growing Digital Mandate
Beth Robertson, Managing Director
Digital channels are one area of dramatic growth encompassing everything from education to grocery shopping to banking.
New Normal, New Opportunities
Source: RBC Wealth Management Portfolio Advisory Group
Examining secular trends in a post-COVID-19 world, this insightful series covers issues emerging as a result of social distancing, the work-from-home imperative, health care developments, corporate implications, and broad societal change.
Why You Should Care About Data Culture
Source: Tableau/IDC
Learn how data leading organizations use data and their organization’s culture to position for competitive advantage.
Cybersecurity for Small Business
Source: FCC
Tips and resources from the FCC on how small businesses can keep their information secure.
10 Cyber Security Best Practices for Your SMBs
Source: Entrepreneur.com
10 cyber security tips from Entrepreneur for small and medium businesses.
Digital Money Movement
Susan Foulds, Managing Director
In the banking and brokerage industries, online and mobile money movement and payments have considerably expanded in the last few years.
Contactless Payments - Their Day Has Finally Arrived!
Susan Foulds, Managing Director
As the COIVID pandemic causes workers in the U.S. to either lose their jobs or shift to working from home, the types of products and services consumers and small businesses will need are also altering.
How CIOs Should Reroute Digital Transformation
Source: Forbes
Ideas from Vijay Gurbaxani on rethinking and reprioritizing digital investments as a result of the pandemic.
COVID-19 Drives Digital Opportunity
Beth Robertson, Managing Director
With the coronavirus keeping many consumers and business employees at home, digital channels have assumed an enhanced role in enabling the delivery of key services to customers.