Insights

Perspectives from the Keynova Group team and other thought leaders influencing innovative thinking about digital channels.

Beth Robertson Beth Robertson

Top Strategies for Designing Financial Product Mobile Comparison Tools

Beth Robertson, Managing Director

Shopping for financial products such as a new credit card, insurance policy, or checking account can feel overwhelming in the best of circumstances. Fortunately, mobile comparison tools can help consumers navigate product details across a variety of devices to select the most effective product for their particular needs.

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Kaycee McNeil-Elder Kaycee McNeil-Elder

How to Build a Likable Chatbot

Source: Stanford University

Consumers have consistent personality preferences for their online friends, new research shows.

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Kaycee McNeil-Elder Kaycee McNeil-Elder

Nine Ways to Have a Better 2021

Source: Harvard Business School

A compendium of ideas supporting individual and business improvements in the year ahead.

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Beth Robertson Beth Robertson

A Growing Digital Mandate

Beth Robertson, Managing Director

Digital channels are one area of dramatic growth encompassing everything from education to grocery shopping to banking.

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Beth Robertson Beth Robertson

New Normal, New Opportunities

Source: RBC Wealth Management Portfolio Advisory Group

Examining secular trends in a post-COVID-19 world, this insightful series covers issues emerging as a result of social distancing, the work-from-home imperative, health care developments, corporate implications, and broad societal change.

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Susan Foulds Susan Foulds

Digital Money Movement

Susan Foulds, Managing Director
In the banking and brokerage industries, online and mobile money movement and payments have considerably expanded in the last few years.

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Susan Foulds Susan Foulds

Contactless Payments - Their Day Has Finally Arrived!

Susan Foulds, Managing Director

As the COIVID pandemic causes workers in the U.S. to either lose their jobs or shift to working from home, the types of products and services consumers and small businesses will need are also altering.

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Beth Robertson Beth Robertson

COVID-19 Drives Digital Opportunity

Beth Robertson, Managing Director

With the coronavirus keeping many consumers and business employees at home, digital channels have assumed an enhanced role in enabling the delivery of key services to customers.

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