The Hartford first in digital customer experience: Keynova
Source: Digital Insurance
Kaitlyn Mattson of Digital Insurance shares some of Keynova Group’s recently released findings from the firm’s annual Small Commercial Insurance Scorecard.
How Enhanced Personalization of Bank Websites Propels Growth
Source: The Financial Brand
Garret Reich details how banks and credit unions are keeping up with digital trends.
Carriers Offer Digital Resources for Business Preparedness and Recovery from Disasters; Opportunity to Expand Mobile App Servicing
The Hartford Remains No. 1 in Keynova Group’s Annual Small Commercial Insurance Scorecard
Geico is first for digital customer experience: Keynova
Source: Digital Insurance
Digital Insurance reviews the results of Keynova’s recently released Mobile Insurance Scorecard.
Insurance Carriers Drive Engagement, Improving Access to Informative Mobile App Content and Tools
Source: InsuranceNewsNet
InsuranceNewsNet highlights Keynova’s Q3 2024 Mobile Insurance Scorecard results on its site.
Projects Remain Popular, but Homeowners Often Need Help Paying for Them
Source: HousingWire
Keynova Group’s Mortgage-Home Equity Scorecard is cited in a recent HousingWire article about leveraging home equity for renovation and home improvements.
Insurance Carriers Drive Engagement, Improving Access to Informative Mobile App Content and Tools
Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Results
Banks Improve Transaction Search and Debit Card Management Capabilities for Mobile Users
U.S. Bank Repeats No. 1 Overall in Keynova Group’s Semi-Annual Mobile Banker Scorecard
Large lenders have expanded their digital home equity options
Source: HousingWire
HousingWire highlights key findings in Keynova Group’s recent 2024 Mortgage – Home Equity Scorecard evaluation of the digital origination experience at top home lenders in the U.S. market.
Responding to Dynamic Market Conditions, Home Lenders Enhance the Digital Experience for Home Equity and Offer Sophisticated Home Lending Portals
Keynova Group Releases 2024 Mortgage-Home Equity Scorecard
7 Best Personal Banks in California Compared for 2024
California Business Journal recently cited Keynova Group's top ranking of the U.S. Bank mobile app in a review of best banks operating in the California market.
BofA, Chase, and PNC Lead a Wave of Better Small Business Offerings, But Gaps Remain
Another detailed article from The Financial Brand’s, Steve Cocheo, who interviews Keynova’s managing director, Susan Foulds, about digital services supporting small business banking.
Banks Improve Digital Payment Options and Expand Mobile App Services for Small Businesses
Bank of America Places First in Keynova Group’s Annual Small Business Banker Scorecard
Progressive Keeps Grip on Top Digital Experience Ranking
P&C Specialist covers Keynova Group’s recent Online Insurance Scorecard for Q2 2024 and also touches on the firm’s Mobile Insurance evaluation covering mobile app and web channels.
Nine Best Practices As Banks' Online and App Customer Experiences Converge
Source: The Financial Brand
Keynova managing director Susan Foulds discusses common digital elements that drive a best practice experience for both online and mobile banking.
Bank of America gets top marks for desktop user experience, study finds
Source: CX Dive
CX Dive talks with Keynova Group about the online banking experience at Bank of America.
Progressive first in online user experience: Keynova
Source: Digital Insurance
Digital Insurance interviews Keynova managing director, Beth Robertson, about user experience elements evaluated in the firm’s Q2 2024 Online Insurance Scorecard.
Insurance Carriers Optimize Digital Quoting and Expand Services to Address Evolving Climate Changes and Spanish-Language Communications
Progressive Wins No. 1 in Keynova Group’s Semi-Annual Online Insurance Scorecard Results
What Visa’s Upcoming Changes Might Mean for Your Wallet
Source: NerdWallet
NerdWallet’s Sara Rathner interviews Keynova managing director, Beth Robertson, and others about several new payment concepts developed by Visa.
Banks Offer Omnichannel Customer Support and Improved Dashboards to Enhance Digital Customer Experience
Banking Dive publishes Keynova’s Online Banker Scorecard results.