Nationwide Spending $100M on AI to Beef up Claims Efficiency, Customer Experience

Source: Claims Journal

In a recent interview, Guru Vasudeva, the senior vice president and chief technology officer of property/casualty technology at Nationwide, cites the firm’s leading position in Keynova Group’s Scorecards for its digital claims experience and reveals how the firm is investing in AI solutions to streamline claims processes for both its customers and its internal claims’ staff.

Read it here.

Previous
Previous

Carriers Continue to Advance Digital Quoting While Also Enabling Online Agent Information and Website Usability Features

Next
Next

Best Car Insurance Companies of 2025