Keynova Group's Q2 2026 Online Banker Scorecard highlights the importance of user control

Written By Kaycee McNeil-Elder

Source: eMarketer

Lauren Ashcraft of eMarketer highlights Keynova Group’s Q2 2026 Online Banker Scorecard findings showing BofA and U.S. Bank pulling ahead of peers by reducing friction at key moments from data transparency to account opening to cross-channel support.

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Kaycee McNeil-Elder
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